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Alleyoop Support

<p>We do not offer physical gift cards at the moment.</p>

We do not offer physical gift cards at the moment.

Do you offer physical gift cards?

Payments, Gift Cards, & Discounts

Gift Cards

How much is shipping?

When will my order ship? How long will it take to arrive?

How do I track my order?

Do you ship to FPO, APO and DPO locations?

Where do you ship internationally?

What are International shipping costs?

How long before I receive my order?

Shipping & Delivery

What’s your return policy?

How long does it take to process a return?

Returns & Exchanges

Samples Information

If I’m having trouble with my order, who can I reach out to?

How can I update my order?

What forms of payment do you accept?

When will my card be charged?

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I'm a micro-influencer. How do I work with Alleyoop?

I work with a brand and would like to partner with Alleyoop.

I'd like products for an upcoming event. Who do I contact?

Influencer Partnerships & Collaboration

What skin types are Alleyoop products suitable for?

Are your products clean?

Do you test any of your products on animals?

Are your products vegan?

Product Information

Who can I contact for wholesale or distribution opportunities?

Where is Alleyoop located?

General Information

What does the option to pay with installments on Shop Pay mean?

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Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Have more questions about Shop Pay?

Shop Pay Installments

How does the gift card work?

How do I redeem my gift card?

What are the benefits of ordering Alleyoop products on a subscription?

When do I get charged for my subscription(s)?

How can I modify or cancel my subscription(s)?

Subscriptions

Try Your Best (TYB) & Dream Team Rewards

Dream Team Rewards

Try Now (Try Before You Buy) Program

Do you offer physical gift cards?Updated 10 months ago