Can't find what you're looking for?
Our Support Team is here for you!

For media and press inquiries, please contact: PR@meetalleyoop.com.

Makeup

Skincare

Our Story

Sets & Gifts

Body Care

Shop Now

Alleyoop Support

<p><span id="isPasted" style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We&apos;re glad to hear you love Alleyoop! As an emerging beauty brand, our sampling for events is very limited. However, if you would like to purchase several products to build a bundle, you can use the promo code SAVE20 on 3 or more items for 20% off your order! We hope you have a great event!&#xA0;</span></p>

We're glad to hear you love Alleyoop! As an emerging beauty brand, our sampling for events is very limited. However, if you would like to purchase several products to build a bundle, you can use the promo code SAVE20 on 3 or more items for 20% off yo

I'd like products for an upcoming event. Who do I contact?

Influencer Partnerships & Collaboration

How much is shipping?

When will my order ship? How long will it take to arrive?

How do I track my order?

Do you ship to FPO, APO and DPO locations?

Where do you ship internationally?

What are International shipping costs?

How long before I receive my order?

Shipping & Delivery

What’s your return policy?

How long does it take to process a return?

Returns & Exchanges

Samples Information

If I’m having trouble with my order, who can I reach out to?

How can I update my order?

What forms of payment do you accept?

When will my card be charged?

Orders

How do I join the Alleyoop Ambassador program?

I'm a micro-influencer. How do I work with Alleyoop?

I work with a brand and would like to partner with Alleyoop.

What skin types are Alleyoop products suitable for?

Are your products clean?

Do you test any of your products on animals?

Are your products vegan?

Product Information

Who can I contact for wholesale or distribution opportunities?

Where is Alleyoop located?

General Information

What does the option to pay with installments on Shop Pay mean?

How does paying in installments on Shop Pay work?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

I'd like products for an upcoming event. Who do I contact?Updated a year ago