Need more help? Send our CX team an email at: help@meetalleyoop.com

For PR & partnership inquires, please contact: partner@meetalleyoop.com

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Alleyoop Support

<span data-offset-key="a1u91-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">At this time, we do not have product samples. However, we do offer free and easy returns within 90 days in case anything doesn&apos;t work out. Simply contact our support team at <a data-fr-linked="true" href="mailto:help@meetalleyoop.com" id="isPasted">help@meetalleyoop.com</a>.

At this time, we do not have product samples. However, we do offer free and easy returns within 90 days in case anything doesn't work out. Simply contact our support team at help@meetalleyoop.com.

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Orders

How much is shipping?

When will my order ship? How long will it take to arrive?

How do I track my order?

Do you ship to FPO, APO and DPO locations?

Where do you ship internationally?

What are International shipping costs?

How long before I receive my order?

Shipping & Delivery

What’s your return policy?

How long does it take to process a return?

Returns & Exchanges

If I’m having trouble with my order, who can I reach out to?

How can I update my order?

What forms of payment do you accept?

When will my card be charged?

I'm a micro-influencer. How do I work with Alleyoop?

I work with a brand and would like to partner with Alleyoop.

I'd like products for an upcoming event. Who do I contact?

Influencer Partnerships & Collaboration

What skin types are Alleyoop products suitable for?

Are your products clean?

Do you test any of your products on animals?

Are your products vegan?

Product Information

Who can I contact for wholesale or distribution opportunities?

Where is Alleyoop located?

General Information

What does the option to pay with installments on Shop Pay mean?

How does paying in installments on Shop Pay work?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Samples InformationUpdated 2 years ago